Privacy Policy

Last updated: February 27, 2026
At BLUR, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our website, you agree to the terms outlined below.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (processed securely through third-party providers)
  • Order history
  • IP address and browsing data

We only collect information necessary to provide our services efficiently.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send updates, offers, or promotional messages (if you opt in)
  • Prevent fraud and ensure secure transactions

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed securely through trusted third-party payment gateways. BLUR does not store full credit or debit card details on its servers. Transactions are processed in United Arab Emirates Dirhams (AED).

4. Payment Methods & Third-Party Providers

BLUR offers secure payment options including:

  • Apple Pay
  • Tabby (Buy Now, Pay Later)
  • Tamara (Buy Now, Pay Later)
  • Credit/Debit Cards

All transactions are processed in United Arab Emirates Dirhams (AED).

When you choose Apple Pay, Tabby, or Tamara, your payment information is processed directly through their secure systems. BLUR does not store your full payment details.

By selecting these services, you agree to the respective terms and privacy policies of:

  • Apple Pay
  • Tabby
  • Tamara

BLUR is not responsible for decisions related to installment approvals, payment rejections, or financing eligibility, as these are managed directly by the selected provider.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve user experience
  • Remember cart items
  • Analyze website traffic
  • Personalize content

You can disable cookies through your browser settings, but some website features may not function properly.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel only.

7. Third-Party Services

We may use third-party services such as:

  • Payment processors
  • Delivery partners
  • Marketing platforms
  • Website analytics tools

These providers have their own privacy policies and are responsible for handling your data according to their standards.

8. Your Rights

In accordance with applicable UAE data protection laws, you may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Withdraw marketing consent at any time

To exercise your rights, please contact us using the details below.

9. Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

10. Changes to This Policy

BLUR reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: [Insert Email]
Phone: [Insert UAE Phone Number]